Case Study: Betfred streamlines reconciliation and reduces support costs with Aurum Solutions

Betfred - Customer Case Study

Betfred, a major UK bookmaker, faced significant challenges with its existing financial reconciliation process. The system was inflexible, requiring expensive and complex scripting for any changes, which resulted in high additional support costs and consumed excessive time for the finance team. This unsustainable situation led them to seek a new solution from vendor Aurum Solutions.

Aurum Solutions implemented its powerful and flexible reconciliation platform to automate Betfred's transaction matching. The solution streamlined the process, handling a high volume of transactions from over 1,600 shops and successfully integrating new payment types like Chip & Pin. This provided the team with more time for investigations, improved fraud detection, and delivered exceptional customer support. The measurable impact for Betfred included the ability to handle tens of thousands of additional transactions daily and a much smoother, more secure accounting process.

Betfred

June Manock

Head of Control