Case Study: Leading E-commerce Firm achieves streamlined order management and real-time multi-store sync with Auro CRM

Popular eCommerce Brand Streamlines Order Management with CRM Integration

Leading Ecommerce Firm, a North American seller of heavy-duty inflatables, struggled to manage multiple Magento web stores and keep order, quote and ticket data synchronized. Auro CRM was engaged to provide a unified CRM integration (Magento CRM integration) and related services to centralize store management and improve order and quote visibility.

Auro CRM implemented a single CRM solution with Avalara tax and Bolt payment integrations, Twilio SMS for communications, a precise shipping-rate module and a leader dashboard for real-time insights. The integration delivered automated data sync and real-time order/quote visibility across stores, faster ticket handling, streamlined communications, and clear executive visibility via the leader dashboard—enabling the customer to manage multiple web stores efficiently and make faster, data-driven decisions.