Case Study: Homeopathic Product Manufacturing Company achieves increased customer retention and streamlined e‑commerce and data management with Auro CRM

Ecommerce CRM helped Prominent Homeopathic Healthcare Brand to Grow

Homeopathic Product Manufacturing Company, a prominent maker of 100% natural, plant-based homeopathic products with a large Australian customer base, was struggling with disorganized operations across two business platforms and fragmented customer data. The company selected Auro CRM to manage customer interactions, communications and analytics and to bring order to its digital store management.

Auro CRM was integrated to centralize data, provide an insightful visual sales funnel, enable SMS integration and personalized email campaigns, and replace spreadsheets with automated reporting. As a result, Auro CRM drove measurable improvements: increased repeat deals and returning customers, fewer complaints, easier data management, and higher email open rates, improving campaign effectiveness and protecting sales.