Case Study: Leading Electrical and Lighting Solutions Provider achieves accurate billable hours and seamless ERP/HR integration with Auro CRM

CRM Timesheet Plugin for Leading Electrical and Lighting Solutions Provider

Leading Electrical and Lighting Solutions Provider, a prominent UAE infrastructure solutions company, needed a way to synchronize user, project and task data between SAP and their CRM on a daily basis, let employees enter timesheets in the CRM, calculate billable hours and map users to departments. Auro CRM delivered a CRM Timesheet Plugin and integration services to address these custom CRM needs.

Auro CRM implemented custom fields and APIs, a timesheet plugin with automatic timesheet definition, total-time and billable-amount calculations, and daily synchronization with the SAP ERP and the client HR system for department mapping. The result was easily accessible, accurately captured billable hours, improved productivity and better timesheet analytics—driven by Auro CRM’s automated daily sync and auto-calculated billing logic.