Case Study: SISA Seguros achieves 100% no-code process implementation in 3 months with AuraQuantic

SISA successfully implements its 100% no-code processes in just 3 months

SISA, a leading insurance and investment company in El Salvador founded in 1962, faced an urgent COVID-19 challenge: projects planned for late 2020 had to be implemented in just three months to maintain service levels for customers and a nationwide agent network. To accelerate its digital transformation and enable remote work, SISA adopted the AuraQuantic no-code platform.

Using AuraQuantic (with support from the AuraQuantic Training School), SISA quickly built Guest/External Portals and automated key processes—digital document issuance, vehicle and healthcare claims, agent commissions, mass uploads and task allocation—eliminating manual paper workflows and enabling electronic payments. The results include a 96% reduction in automobile policy issuance response time, 100% elimination of paper and travel for auto policies, monthly averages of ~2,500 task allocations and ~2,400 mass registrations, a jump in healthcare claims from 645 to 2,061, and completion of 1,000+ group applications in three days, demonstrating clear productivity and service improvements driven by AuraQuantic.

SISA

Juan Miguel Garay Custodio

Deputy Process Manager