Case Study: FOSIS achieves greater efficiency and process transparency with AuraQuantic

FOSIS cuts paper use by 0% and digitalizes 5 processes with AuraQuantic

The customer, FOSIS (Solidarity and Social Investment Fund), faced challenges including a lack of process visibility, poor interdepartmental communication, and delays in resolution times. Their objective was to adopt a new process management model to improve daily activities, and they turned to the vendor AuraQuantic for a solution.

The implementation of AuraQuantic enabled the automation of five key processes. This resulted in standardized administrative processes, increased staff productivity, and greater efficiency. Measurable impacts included a significant reduction in paper use and a reduction in the time taken to complete documents, leading to cost savings and an increased level of citizen satisfaction.

FOSIS