Case Study: Carefield Living achieves up to 30% higher care revenue with August Health

Carefield Living increases care revenue by up to 30% with August Health

Carefield Living, a full-service senior living company, was facing care revenue gaps and inaccurate data due to a cumbersome EHR software that staff avoided using. This led to misalignment between services provided and fees charged, resulting in significant billing delays and a lack of visibility into the business for the executive team. They turned to the vendor August Health for a modern EHR platform.

By implementing August Health's platform, Carefield Living fully aligned care levels across its communities. The staff enthusiastically adopted the user-friendly system, which allowed for consistent care documentation and timely billing. This resulted in a 25-30% increase in care revenue and a 50% reduction in billing delays. The August Health solution also provided the executive team with accurate data, giving them greater predictability and positioning them for future growth.

Carefield Living

Breck Austin

Chief Operating Officer