Case Study: Pierpont Community and Technical College achieves streamlined self-registration and robust reporting with Augusoft Lumens

Pierpont Community and Technical College - Customer Case Study

Pierpont Community and Technical College, a public community college in Fairmont, West Virginia serving 13 counties with more than 40 associate programs and extensive non-credit and workplace training, needed a better continuing education management system than their previous Ellucian Banner setup—particularly to enable student self-registration and self-pay and to integrate with multiple third-party vendors. They chose Augusoft’s Lumens (Lumens Standard®) to meet those needs.

Augusoft implemented Lumens Standard®, providing self-registration/self-pay, robust reporting, and third-party vendor interfaces; Pierpont reports about 1,500 annual registrations and approximately $240,000 in continuing-education revenue managed through Lumens, with nine years of successful use and consistently responsive Augusoft support. The improved reporting accessibility and reliable customer service have delivered measurable operational ease and led Pierpont to strongly recommend Augusoft.

Pierpont Community and Technical College

Kimberly Cale

Director of Continuing Education