Case Study: Edmonton Public Schools Metro Continuing Education achieves data-driven enrollment growth and increased profitability with Augusoft Lumens PRO

Edmonton Public Schools Metro Continuing Education - Customer Case Study

Edmonton Public Schools Metro Continuing Education, the continuing education arm of Edmonton Public Schools in Alberta that processes over 20,000 registrations annually, needed to replace an older in‑house registration system and become more data‑driven while following LERN best practices to improve profitability and reduce class cancellations. They selected Augusoft’s Lumens PRO to modernize registration and reporting and address staff concerns about data storage and workflow changes.

Augusoft implemented Lumens PRO (including Contract Training, B2B and Multiple Catalogs functionality) and reporting tools that automated registration, enabled detailed custom reports, and supported targeted marketing. As a result, online registration rose from 20–25% to 45%, class cancellations fell from ~35–40% to 8%, average class size grew from 11 to 17, and analysis showed the top 10 postal markets generated 47% of registrations—allowing Metro to cut catalog distribution without losing enrollments and make clearer go/no‑go profitability decisions.

Edmonton Public Schools Metro Continuing Education

Kevin Stevenson

Edmonton Public Schools Metro Continuing Education