Case Study: Century College Continuing Education and Customized Training Department achieves increased registrations and streamlined operations with Augusoft Lumens

Century College Continuing Education and Customized Training Growing with Lumens

Century College Continuing Education and Customized Training Department, based in White Bear Lake, MN, manages one of the largest continuing education programs in the MnSCU system (about 18,000 registrations/year and 961 companies served). Facing the need to expand 24/7 student access, streamline catalog and registration workflows, improve marketing precision and site analytics, and reduce staff time and printing costs, they partnered with Augusoft and implemented Lumens ENT with Online Class Integration and Google Analytics.

Augusoft’s Lumens ENT provided 24/7 self-registration (adding roughly 25 weekend registrations that previously would have waited until Monday), cut catalog production time by about two weeks, enabled targeted mailings to lower printing costs, automated upsell emails, and used a waitlist feature to quickly open new sections and reduce staff effort. The department also saw a 400% increase in ed2go/Gatlin registrations, improved traffic tracking via Google Analytics, and benefited from Augusoft’s responsive customer service to support ongoing enhancements and data-driven program decisions.

Century College Continuing Education and Customized Training Department

Annette Mike

Instructional Support Manager