Case Study: Gordon Highlanders Museum saves time and money with Auditel telecoms support

Saving time and money with a future-proof solution for The Gordon Highlanders Museum

The Gordon Highlanders Museum, an independent tourist attraction in Aberdeen, faced a complex and costly telecoms challenge that it lacked the in-house resources to address. The museum engaged the services of cost management consultancy Auditel to provide an independent review and handle the procurement of a new solution.

Auditel conducted a comprehensive review and managed the entire tender process, securing a new VoIP system and a more responsive supplier. The results were significant, including a 41% savings on telecoms costs and a £5k refund for an obsolete system. The vendor also streamlined billing and future-proofed the museum's communications, delivering a vastly improved system for half the previous cost.

Gordon Highlanders Museum

Bryan Snelling

Chief Executive