Case Study: Action Housing achieves over £238,000 in savings with Auditel

Risk-free savings for Action Housing & Support

Action Housing & Support, a UK-based charitable organization, faced a challenge in managing its communications and utility costs across its 10 offices. To address this, they engaged the cost management consultants at Auditel to review their fixed line phone system and explore new technologies like VoIP, with the goal of upgrading their facilities in a cost-effective manner.

Auditel implemented a multi-stage solution, first recommending a traditional phone system that was paid for by consolidating lines. They then conducted extensive reviews of the charity's energy and mobile phone contracts. This process involved careful contract management to secure favorable fixed rates and sourcing a new mobile deal specific to charitable organizations. As a direct result of Auditel's work, Action Housing achieved significant risk-free savings totaling over £238,000 across fixed lines, mobiles, electricity, and gas.

Action Housing

Jill Thompson

Head of Finance