Case Study: Croydon Churches Housing Association reduces costs and boosts efficiency with Auditel

Croydon Churches Housing Association - Customer Case Study

Croydon Churches Housing Association (CCHA), which owns over 1,300 homes, was committed to reducing its operational costs for the benefit of its residents. They engaged Auditel and its cost management services because of its contingency fee model, which meant the service was self-funding and required no upfront investment.

Auditel conducted a detailed analysis across multiple cost areas. Key actions included changing landline and mobile providers, consolidating suppliers for janitorial and stationery supplies, and renegotiating contracts for banking and utilities. This comprehensive approach from Auditel generated significant savings, including a 66% reduction in mobile costs and a £10,982 refund on waste charges, allowing CCHA to redirect funds back into its community services.

Croydon Churches Housing Association

Angela Simpson

Director of Corporate Services