Case Study: Population Services International achieves a 32% increase in management action plan implementation with AuditBoard

How PSI Boosted Management Action Plan Implementation by 30%

Population Services International (PSI), a global public‑health NGO operating in about 50 countries, was struggling with a manual audit environment—relying on Excel, Word, and shared folders—and a prior software that failed to solve version control, visibility, and timeliness issues. To move toward combined assurance and easier reporting, PSI selected AuditBoard, implementing the OpsAudit module to replace fragmented processes and give users an intuitive, centralized system.

AuditBoard’s connected risk management platform and OpsAudit delivered real‑time, customizable dashboards and shared access across audit, security, and finance, enabling faster follow-up and better decision‑making. As a result, PSI reduced time to issue audit reports by 45% within 12 months (with a further 30% reduction targeted) and increased management action plan implementation by about 32% (from 65% to 86%), giving executives timely, data‑driven visibility.

Population Services International

Liz Folsom

Vice President of Global Internal Audit