Case Study: Falcon Bank saves 40-50% headcount and boosts efficiency with AuditBoard

How Falcon Bank’s Small IA Team Increased Efficiency & ROI with AuditBoard

Falcon Bank, a $1.6 billion community bank with a six-person internal audit team, faced growing audit management and reporting demands that were being handled manually — from Excel-based exception tracking to repeated report generation. To centralize risk management and reduce administrative burden, Falcon Bank evaluated vendors and selected AuditBoard, implementing components including WorkStream, OpsAudit, RiskOversight, and CrossComply.

AuditBoard delivered an integrated platform with electronic issue tracking, messaging, and hashtag-driven report generation that streamlined collaboration (critical during the pandemic) and automated routine tasks. As a result, Falcon Bank achieved measurable gains: about a 7% ROI, the ability to save 40–50% in headcount (avoiding a need to expand from six to 10–12 auditors), faster reporting, and redeployment of auditor time to higher-value testing and investigations.

Falcon Bank

Melissa Gonzalez

First Vice President