Case Study: The Spice and Tea Exchange achieves peace of mind with AudioEye

The Spice and Tea Exchange secures 100+ locations with AudioEye

The Spice and Tea Exchange, a retailer with over 100 locations and an e-commerce platform, faced repeated legal threats and accessibility complaints because its previous solution provided a false sense of compliance. This left the company vulnerable and created a constant drain on internal resources as they struggled to patch gaps. They sought a new vendor, AudioEye, for a comprehensive accessibility program to achieve true compliance and legal protection.

AudioEye implemented a solution combining automation, custom fixes, and guaranteed legal defense coverage. This approach closed accessibility gaps missed by the previous provider and proactively resolved issues. As a result, The Spice and Tea Exchange gained complete peace of mind, significantly reduced time spent on accessibility and litigation, and was able to re-focus internal resources on strategic growth initiatives and scaling their business.

The Spice and Tea Exchange