Case Study: DWF Global Legal Business achieves faster, compliant meeting documentation with AudioCodes Meeting Insights

DWF Global Legal Business achieves 99% transcription accuracy with AudioCodes

DWF, a multinational legal business, faced inefficiencies in documenting hundreds of weekly client and internal meetings across time zones. Their reliance on manual note-taking and unreliable summarization tools delayed note delivery by days and produced content unsuitable for legal use. To address this, DWF selected the AudioCodes Meeting Insights platform to automate and improve meeting documentation.

The solution from AudioCodes provided AI-powered transcription and summarization within Microsoft Teams, achieving 99% accuracy and instantly generating structured, compliant notes. This eliminated manual documentation processes that previously took two to three days, freeing staff for higher-value work and enabling faster client response times with post-meeting summaries.

DWF Global Legal Business