Case Study: The Clocktower Cabaret modernizes operations and boosts patron engagement with AudienceView

The Clocktower Cabaret - Customer Case Study

The Clocktower Cabaret, an eclectic Denver arts venue known for music, burlesque, comedy, drag, circus, and dance, needed a better way to manage ticketing and patron relationships, especially after the pandemic exposed the limits of its old manual processes. Using AudienceView Professional, AudienceView’s all-in-one ticketing platform with CRM at its core, the team wanted to modernize operations, improve the customer experience, and align sales, marketing, and customer service.

AudienceView helped The Clocktower Cabaret replace spreadsheets and handwritten reservations with a streamlined, automated platform that improved online purchasing, reduced errors, and gave the team deeper customer insight. The venue cut box office operations from five or six days a week to just 5–6 hours weekly, significantly reduced marketing spend, and gained better data for personalized outreach, patron recognition, fundraising, and future show programming.

The Clocktower Cabaret

Selene Arca

Co-Owner