Case Study: Hubler Express Collision improves estimating accuracy and DRP collaboration with Audatex Estimating

Indiana collision repair facility, a “stickler for accuracy,” counts on estimating accuracy to keep customers and DRP partners happy

Hubler Express Collision, a collision repair facility in Carmel, Indiana, partnered with numerous insurance carriers through Direct Repair Programs (DRPs). Their challenge was to meet the specific processes and estimating technologies used by these important insurance partners, such as Liberty Mutual and American Family Insurance, in order to stay competitive and drive business.

The vendor, Audatex, implemented its Audatex Estimating software along with several add-ons. This solution provided superior graphics and procedure pages, which increased estimating accuracy and efficiency for Hubler's staff. The results included improved collaboration with DRP partners through real-time server synchronization and a stronger ability to justify estimates, creating a more equal playing field with insurance carriers.

Hubler Express Collision

Tom Delk

General Manager