Case Study: Diamond Collision Center boosts estimating accuracy and cycle times with Audatex Estimating

Diamond Collision Center Shines with Audatex Estimating

Diamond Collision Center, a collision repair shop in Wisconsin, faced challenges with an outdated, manual estimating system that led to miscalculations, lost productivity, and reduced revenue. To modernize their operations and improve accuracy, they turned to the vendor Audatex for a solution, implementing the Audatex Estimating platform and Audatex Shoplink.

By choosing Audatex, the shop gained access to digital estimating tools, streamlined labor reports, and the ability to attach photos to estimates. This proved critical when a tornado struck their community, allowing them to process a record number of storm-damaged vehicle estimates efficiently. The Audatex solution provided fast, accurate estimates, resulting in fewer supplements, quicker cycle times, and ensured the small business's profitability while enhancing its customer service.

Diamond Collision Center

Judy Sperry

Co-Owner