Case Study: Crown Collision achieves faster, more accurate estimating with Audatex 3D Intelligent Graphics

Crown Collision Gives Customers the Royal Treatment with Audatex 3D Intelligent Graphics

Crown Collision, a family-owned automotive repair group specializing in luxury vehicles, sought to enhance its estimating accuracy and repair times to meet the high standards of its clientele. Their challenge was to reduce errors in parts identification and ordering for complex repairs. To address this, they turned to vendor Audatex and adopted their Audatex Estimating software with 3D Intelligent Graphics.

The Audatex solution provided powerful 3D visualization, allowing estimators to zoom and rotate parts to ensure all damaged components were identified upfront. This dramatically reduced the chances of ordering incorrect parts, which previously could have added a week to a repair. The result was a significant improvement in estimating accuracy and efficiency, leading to faster job completion and greater customer satisfaction for Crown Collision.

Crown Collision

Steve Lukas

Senior Estimator