Case Study: Heitzman Body & Paint boosts estimate speed and accuracy with Audatex Estimating

Collision repair facility boosts speed and accuracy of estimates, along with customer satisfaction

Heitzman Body & Paint Inc., a collision repair facility, faced a competitive market where maintaining partnerships with insurance carrier direct repair programs (DRPs) was critical for business. When two of their key insurance partners moved to Audatex Estimating, the customer needed to adopt this new system to retain this vital revenue stream and improve their estimating process over their previous software.

Audatex implemented its Estimating software, which featured a thorough parts and labor database and regional pricing. The solution provided a more streamlined and accurate estimating process, thinking "from the inside out" to automatically include all necessary repair operations. This resulted in increased speed and accuracy for Heitzman, leading to improved customer satisfaction, fewer lost resources, and the ability to maintain their important insurance partnerships.

Heitzman Body & Paint, Inc.

John Griggs

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