Case Study: FXCM Achieves a 29% Increase in Conversion Rates with AU10TIX Verification Solution

FXCM boosts conversion rates by 29% with AU10TIX

FXCM, a leading provider of online foreign exchange trading, faced significant challenges with its manual KYC process, which was resource-intensive and caused lengthy onboarding times that deterred potential customers. To address this, FXCM partnered with AU10TIX and implemented its IDV Suite and biometric solution for automated user verification and fraud detection.

By integrating AU10TIX's technology, FXCM automated its validation processes, reducing ID verification from hours or days to under 10 seconds. This solution delivered remarkable results for FXCM, including a 29% improvement in ID document approval rates, rising from 62% to 80%. The swifter onboarding process led to lower abandonment rates and expanded opportunities for revenue growth.

FXCM