Case Study: Scotiabank Arena elevates VIP service and sponsor engagement with atVenu

How atVenu Elevates VIP Service and Sponsor Engagement

Scotiabank Arena, a major live event venue, faced challenges with long wait times for VIP guests purchasing merchandise and inefficient sponsor engagement opportunities. They partnered with atVenu to implement its point-of-sale solution, which included concierge service and mobile ordering features to address these issues.

atVenu's solution allowed VIPs to order from their seats for delivery or use a mobile app for pickup, drastically reducing wait times. The platform also facilitated direct sponsor interactions with guests. The results included a significantly enhanced VIP experience, improved sponsor engagement, and a notable increase in merchandise sales, with the venue's operations team reporting that the system "works perfectly."

Scotiabank Arena