Case Study: Shamrock Foods improves product accuracy and wins new sales with Attribytes

Shamrock Foods - Customer Case Study

Shamrock Foods faced a challenge where an incorrect product description in their system, which listed a sliced panini bread as a "Dinner Roll" with a piece count instead of a weight, was preventing a sales representative from ordering the correct product for a customer. This miscommunication and data inaccuracy risked a lost sale and created inefficiency in the ordering process.

Attribytes intervened by using its View My Product service to directly collaborate with the supplier and distributor. They quickly validated the accurate product information and corrected the description and pack size in the system. As a direct result, the sales rep was able to complete the order that same day. Attribytes highlighted how accurate imagery and data, supported by a GS1 study, significantly reduce the need for samples and sales calls, leading to faster and more cost-effective sales.

Shamrock Foods