Case Study: Home Insurance Provider achieves accurate policy monitoring and increased revenue with ATTOM

Property Data and Insurance Policy Monitoring

Home Insurance Provider faced the common challenge of monitoring a large portfolio of policies and ensuring policyholders had up-to-date coverage when homeowners often failed to report renovations or loans. To solve this, they engaged ATTOM, leveraging ATTOM’s property characteristics data and the Match & Append Solution to obtain nationwide, granular property and loan/assessor insights without relying on customer self-reporting.

ATTOM implemented automated Match & Append workflows that match addresses to an ATTOM ID and append thousands of discrete property attributes (delivered via Excel, delimited files, or FTP), giving the insurer real-time access to data on 155 million U.S. properties and 29.6 billion rows of transactional data across 7,200 attributes. The result: higher match rates, faster policy monitoring, reduced paperwork and processing time, and measurable operational gains (research cited up to a 40% reduction in costs by automating 30% of operations), improving customer satisfaction, retention, and revenue for the Home Insurance Provider.