Case Study: Wilhelmsen achieves global digitization rollout with Attensi Process

Wilhelmsen achieves 95% certification with Attensi

Wilhelmsen, an international shipping giant, faced the challenge of rolling out a new global Salesforce system effectively. Their goal was to ensure a consistent implementation across numerous territories and get employees up-to-speed quickly without the high costs and limitations of traditional classroom training or linear e-learning solutions. They partnered with vendor Attensi to use their gamified simulation training product, Attensi Process.

The solution implemented by Attensi was a 3D simulation that mimicked the employees' day-to-day working environment, allowing them to master the new tools through behavioral learning. The results were highly successful, with 95% of staff achieving certification by demonstrating hands-on mastery of the new process. Furthermore, 91% reported the training helped them in real-life work, and 87% found it easy and intuitive to use, leading to widespread adoption and high employee satisfaction.

Wilhelmsen