Case Study: Three UK boosts retail employee engagement with gamified training from Attensi

Three UK boosts retail learning engagement with Attensi

Three UK, a leading telecommunications company, faced challenges in attracting and retaining retail talent and wanted to better connect its employees to their learning and development. They sought a more engaging training solution to nurture staff and provide new development opportunities. To address this, they partnered with vendor Attensi to implement its gamified training platform.

Attensi provided a solution using realistic, scenario-based games that brought a new layer of competition and engagement to training. The platform allowed for immediate, accessible learning that staff could directly apply in their stores. The results included highly engaged employees who repeatedly played to improve their scores, and staff felt more empowered and confident in making the right calls and making sales. The team at Three UK reported that Attensi successfully made training exciting and impactful.

Three UK