Case Study: Island Poké ups skills and speeds onboarding with Attensi gamified training

The perfect poké bowl and beyond How gamified training is upskilling Island Poké’s ohana

Island Poké, a UK-based restaurant chain specializing in Hawaiian poké bowls, faced challenges with its traditional employee training methods. Their existing program, which relied on an in-person, single-day session, led to poor knowledge retention and inconsistent service across locations. Seeking a modern and effective solution, the company turned to Attensi for its gamified training platform.

Attensi implemented a tailored, gamified simulation training program for Island Poké. The solution was highly engaging, with many employees completing the training in their own time. This led to significantly improved outcomes, including an 85% closure of the knowledge gap and universal preference for this new method among users, ensuring consistent and high-quality customer service.

Island Poke

Angela Meza-Mayhew

General Manager