Case Study: SSP Group boosts frontline training engagement and efficiency with Attensi

Taking training further with global Food Travel Experts SSP Group

SSP Group, a global food and beverage operator, faced challenges in training its 43,000 frontline staff across nearly 40 countries. They needed an engaging, flexible, and efficient training solution to reduce staff turnover and provide consistent learning in multiple languages. To address this, they partnered with Attensi to implement its game-based learning platform.

Attensi provided SSP with gamified, bite-sized microlearning modules accessible on mobile devices. The solution featured virtual scenarios, leaderboards, and an AI-powered creator tool for easy translation and content development. The results were significant, including a 25% reduction in staff turnover, an average of 17 repetitions per module by employees, and a 75% reduction in the time needed to create new training materials.

SSP Group

Steph Rosenik

Director of Capability