Case Study: Star Pubs drives faster onboarding and higher profit with Attensi

Star Pubs cuts onboarding time by 50% with Attensi

Star Pubs, part of Heineken UK, faced a challenge with its traditional, passive training methods which were time-consuming and failed to promote knowledge retention for its time-poor pub workforce. To address this, the company partnered with vendor Attensi to implement its gamified, mobile-first training solution, Attensi Creator.

By replacing static courses with Attensi's engaging modules, Star Pubs cut onboarding and compliance training time by 50%. The solution led to significant results, including an increase in average pub audit scores from 87% to 95% and a direct boost to profitability, with the most engaged pubs seeing a 6% higher profit. Attensi's platform also allowed the L&D team to create new training content up to 75% faster.

Star Pubs