Case Study: SportScheck boosts training satisfaction with Attensi

SportScheck boosts training with Attensi, achieving 94% satisfaction and 7x playthroughs per module

SportScheck, Germany's top sports retailer, faced challenges in delivering consistent, high-quality training to its widespread team across over 30 stores. They needed a new and exciting way to combine diverse brand and product knowledge into practical training that would prepare employees for customer-facing situations. To address this, they partnered with vendor Attensi to implement their gamified training platform, SportScheck Skills, created using Attensi's Creator tool.

The solution from Attensi combined games and simulations to provide flexible, realistic training that employees could access on any device. This approach resulted in a 94% satisfaction rate among employees, who found the training relevant to their day-to-day roles. The modules were played through an average of seven times each, and the platform helped the company achieve an 87% competence gap closure, significantly improving the effectiveness of their training program.

SportScheck