Case Study: South Shore YMCA boosts engagement and cuts turnover with Attensi

South Shore YMCA boosts training engagement with Attensi and cuts turnover to 9.8%

The South Shore YMCA faced the challenge of delivering effective, organization-wide training across its varied services and 500-person workforce. Traditional methods like PDFs and videos were inefficient, with low information retention, and were difficult to administer. They partnered with vendor Attensi to create a modern, game-based training solution called 'Why of the Y' using Attensi's platform.

Attensi's solution provided an interactive, mobile-accessible training game that featured leaderboards and real-time feedback. This created a safe, engaging space for learning and significantly improved staff motivation. The results included an average of six repetitions per module per person and over 90% of staff recommending the training. The program also fostered a stronger sense of community across different departments.

South Shore YMCA