Case Study: Marugame Udon improves onboarding and frontline training with Attensi gamified simulations

Marugame Udon levels up hospitality training with Attensi

Marugame Udon, a restaurant chain expanding into Europe, faced the challenge of providing effective onboarding and training for a new, younger workforce. They needed a solution that was engaging, mobile-friendly, and could prepare staff for their unique dining experience without being a generic exercise. They partnered with Attensi to implement a gamified simulation training solution.

Attensi created 'Marugame Mastery', a mobile-friendly and gamified training program featuring bite-sized simulations. This allowed staff to learn in a manageable way, master skills progressively, and practice in a safe environment. The solution was developed collaboratively and was easily adaptable for future use. The training successfully equipped new team members with the knowledge and confidence needed for their roles.

Marugame Udon