Case Study: Marugame Udon accelerates hospitality training with Attensi

Marugame Udon - Customer Case Study

Marugame Udon, a Japanese restaurant chain expanding into Europe, faced the challenge of creating a quality and engaging training program for a new, younger workforce. They needed a solution that would accelerate their business growth and provide effective onboarding for their unique dining experience, moving beyond generic training. They partnered with Attensi to implement a gamified simulation training solution.

Attensi created a mobile-friendly, gamified training program called 'Marugame Mastery'. This solution used bite-sized simulations to allow staff to learn in a manageable way, requiring mastery of each skill before progressing. The partnership was highly collaborative, and the result was a highly engaging training tool that built employee confidence and knowledge. Keith Bird, Chief Executive of Marugame Europe, stated that Attensi delivered on their promises on time and on budget.

Marugame Udon

Keith Bird

Chief Executive