Attensi
133 Case Studies
A Attensi Case Study
Island Poké, a rapidly expanding grab 'n' go food chain, faced challenges in training its "ohana" (team) consistently across its locations. Their traditional classroom and practical training methods led to poor knowledge retention and engagement, making it difficult to maintain their standard of customer service and practical knowledge. They turned to the vendor Attensi for a modern, gamified training solution.
Attensi implemented a highly engaging, brand-tailored gamified simulation for Island Poké. The solution allowed employees to train actively and at their own pace, leading to an 85% knowledge gap closure. The results were highly positive, with 100% of users preferring this method and many completing training in days instead of weeks. The vendor's platform also proved to be a critical, flexible training resource during the Covid-19 pandemic.