Case Study: Wilhelmsen rolls out global digitization with Attensi

How Wilhelmsen rolled-out global digitization with Attensi

Wilhelmsen, an international shipping giant, faced the challenge of rolling out a new global Salesforce system across its operations in over 125 countries. They needed a training solution that was more effective and engaging than traditional classroom methods or linear e-learning to ensure widespread adoption and consistent use of the new processes. They partnered with vendor Attensi to use their gamified simulation training product, Attensi Process.

Attensi provided a 3D simulation training that mimicked the employees' real work environment, allowing them to master the new tools through interactive, repeatable modules. The solution was highly successful, with Attensi helping Wilhelmsen achieve a 95% staff certification rate for the new process. Furthermore, 91% of employees said the training helped them in real-life work, and 87% found it easy and intuitive to use, leading to record employee satisfaction.

Wilhelmsen

Glenn Ruud

Global L&D Director