Case Study: Hiscox achieves better underwriter training and a 70% lower failure rate with Attensi Impact

Hiscox reduces underwriter program failures by 70% with Attensi

Hiscox, a major insurance company, faced a significant skills gap and a shortage of high-quality technical underwriters. They needed a modern, scalable, and innovative training solution to rapidly build underwriting experience in a safe environment. To tackle this challenge, they partnered with Attensi to develop a new training approach using their simulation product.

Attensi created a custom-built 3D gamified simulation for Hiscox in just ten weeks. This solution provided a risk-free environment where underwriters could practice realistic scenarios, including interactions with avatars of brokers and colleagues. The project was a remarkable success, resulting in an 85% agreement among participants that the training improved their analytical and technical application skills. Most significantly, Attensi's solution led to a 70% reduction in the post-program failure rate for underwriters.

Hiscox