Case Study: Arion banki achieves 95% competence gap closure with Attensi gamified training

Exploring game-based training for enhanced engagement and learning

Arion banki, a financial institution, faced challenges in maintaining engaging, efficient, and consistent training for its employees. Their existing methods, like instructional videos, were time-consuming to update and led to inconsistent teaching. They partnered with the vendor Attensi to explore their game-based training solution to modernize their learning and development.

Attensi implemented a gamified simulation platform that allowed Arion banki's staff to practice real-world scenarios in a risk-free environment. This solution led to a 95% closure of the competence gap and saw employees repeating training modules an average of 7.7 times each, demonstrating significantly increased engagement and knowledge retention.

Arion banki

Alma Hannesdóttir

Training Director