Case Study: Espresso House boosts engaging, accessible training with Attensi

Espresso House engages 12,000 staff with Attensi, with over 90% calling training marvelous

Espresso House, the largest coffee chain in the Nordic countries, faced a challenge with its outdated and inaccessible training system. Their traditional, desktop-limited approach was not engaging for their large, young workforce and struggled to keep pace with the company's rapid growth and frequent new product campaigns. They partnered with Attensi to find a more adaptable and effective solution using the Attensi PORTAL and CREATOR services.

Attensi implemented a modern, gamified training platform that was fun, easy to use, and accessible on multiple devices. The solution allowed for quick updates and translations, making it ideal for Espresso House's international operations. As a result, over 90% of their 12,000 employees found the Attensi training effective, reporting increased skills and confidence. The platform provided better insights for leaders and became a critical, living component of the company's daily operations and ongoing expansion.

Espresso House