Case Study: Arion Banki boosts training engagement and closes competence gaps with Attensi game-based learning

Arion banki closes 95% of competence gaps with Attensi

Arion Banki, an Icelandic financial institution, faced challenges in efficiently training its large number of new employees on complex and frequently updated systems using traditional methods like videos and presentations. Their existing training was time-consuming to produce, quickly became outdated, and led to inconsistent teaching methods. Seeking a modern solution, Arion Banki partnered with vendor Attensi to implement its game-based, simulation training platform to enhance engagement and ensure consistent learning.

The solution implemented by Attensi was a gamified training system that allowed employees to practice real-world scenarios in a risk-free environment. This led to dramatically increased engagement, with participants repeating modules an average of 7.7 times. The measurable impact was a 95% closure of competence gaps. Arion Banki also reported significant profitability, as the Attensi system cost the same as training 17 newcomers via traditional methods but was used by 76 newcomers that summer.

Arion banki