Case Study: The Bottoms Group achieves streamlined ACA subsidy appeal processing with Attendance on Demand

The Bottoms Group - Customer Case Study

Attendance on Demand, a cloud-based labor management provider, addressed a growing compliance challenge for employers: HHS marketplace subsidy notices that alert employers when an employee has received premium tax credits. These notices don’t automatically mean employer fault but can prompt IRS penalty reviews if left unappealed, so payroll and HR teams need a reliable way to review, validate and, when appropriate, contest them using accurate employment and coverage records.

The company recommends a concise 7-step appeal workflow—track the 90-day window, verify identity and full-time status, confirm offer and affordability, gather documentation, submit an Employer Appeal Request, and notify the employee—and leverages Attendance on Demand’s centralized time and benefits data to support appeals. The result: a faster, repeatable process that reduces penalty risk, streamlines paperwork, protects employees from unnecessary subsidy repayment, and improves ACA compliance.

The Bottoms Group

David Bottoms

Senior Vice President