Case Study: Overhead Door Company cuts time-tracking costs by 50% and slashes payroll prep to 20 minutes with Attendance on Demand

Overhead Door - Customer Case Study

Overhead Door Company, a North Carolina-based supplier of residential and commercial doors with more than 100 employees across five locations, was hampered by an outdated time-tracking system. HR spent significant time manually entering field tech hours, struggled to track weighted pay rates and contract hours, and managed FMLA and paid time off with separate spreadsheets and handwritten requests, creating duplicate work and compliance risk.

Partnering with Labor Strategy to deploy Attendance on Demand, the company moved to a web-based system with telephone punches, employee self-service, automated PTO workflows, and custom reporting. The solution automated pay-code tracking and transfers, eliminated double data entry, improved FMLA/PTO recordkeeping, cut bi-weekly payroll prep from ~3 hours to under 20 minutes, and reduced time-tracking costs by about half.

Overhead Door

Tiffany Williams

HR Associate