Case Study: Freightliner achieves real-time EDI tracking and retains its largest customer with Attachmate Verastream Host Integrator

Micro Focus® Verastream® Host Integrator helps Freightliner become a true 21st century logistics company

Freightliner Limited, Britain’s largest intermodal freight operator moving over a million containers a year, relied on manual mainframe lookups and phone, fax or email updates to report container status. When its biggest customer (30% of revenue) required real-time Electronic Data Interchange (EDI) tracking—or Freightliner risked losing the account—the company had six months to deliver a solution that was low-cost, quick to implement and nonintrusive to existing mainframe systems.

Freightliner chose Micro Focus Verastream Host Integrator, delivering a proof of concept in one week and a full rollout within six weeks; Verastream automates mainframe scans (quarter-hourly) and generates EDI messages for customer subscriptions. The result: the largest customer was retained, real-time reporting was extended to all customers, manual processing was eliminated, internal resources were freed up, and Freightliner gained a scalable, resilient way to accept more business.

Freightliner

Colin Thompson

Group IT Director, Freightliner