Atrius
21 Case Studies
Case Study: Phoenix Sky Harbor International Airport achieves easier, contactless navigation with Atrius Personal Wayfinder
A Atrius Case Study
New Digital Maps are Making Travel Easier at Phoenix Sky Harbor International Airport
Atrius partnered with Phoenix Sky Harbor International Airport to modernize the airport’s wayfinding as travelers shifted to mobile-first planning. PHX needed to replace static PDF maps, highlight health and safety amenities, improve day‑of‑travel flow, and boost discoverability of shops, restaurants, and services that drive non-aeronautical revenue.
The solution was upgraded, mobile-friendly maps powered by Atrius® Personal Wayfinder embedded on the PHX website. Travelers can now navigate to check-in, security, restrooms, PPE vending machines, COVID testing sites, contactless food service, and retail or local vendors, while staff-assisted and self-service options coexist—improving passenger experience, supporting concession visibility, and meeting expectations for safe, contactless travel.
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