Case Study: Bavarian Red Cross Blood Donor Service (Blood Donor Biobank) achieves efficient, demand‑driven staff scheduling with ATOSS Workforce Management

The Blood Donor BIOBANK - Customer Case Study

The Bavarian Red Cross Blood Donor Service (BSD) is one of Germany’s largest blood services, organizing about 5,000 donation sessions and roughly 500,000 donations a year with 21 mobile teams, more than 700 staff and around 200 fee-based doctors. BSD faced the challenge of planning and managing highly complex, fluctuating demand across shifts, collective-pay rules, qualifications and billing while ensuring 24/7 coverage—sometimes needing up to 2,400 donations a day.

BSD implemented ATOSS’s workforce management solution to calculate donor-linked demand and produce cost-effective, compliant schedules while involving employees in working-time organization. The system streamlined deployment of mobile teams, optimized duty scheduling, provided integrated business intelligence for management analysis, and delivered more efficient, reliably coordinated blood-supply operations across Bavaria.

The Blood Donor BIOBANK