Atos
116 Case Studies
A Atos Case Study
Leading Educational Publisher, a long-time U.S. print powerhouse undergoing a split from its parent and a strategic shift to digital and adaptive learning, faced declining print revenues, aging IT assets and the need for faster time-to-market, reliable online delivery and cost flexibility. The company engaged Atos on a multiyear contract for IT management consulting, data-center and IT services transition, workplace services (including Digital Workplace/Office 365), service desk and ongoing operational improvements to support the transformation.
Atos implemented an asset‑light model, migrated and consolidated data‑center operations, virtualized infrastructure (reducing server count by 35%) and delivered global service desk and automation. The engagement yielded measurable results: 25% lower server and data‑center costs, 100% SLA attainment, record‑low outages, consistent 9+ service‑desk satisfaction scores, and digital sales surpassing print—enabling Leading Educational Publisher to refocus on adaptive learning and continue renewing its Atos partnership.
Leading Educational Publisher