Case Study: Leading U.S. Retailer achieves 50% reduction in IT maintenance costs with Atos

Can a 40-year-old company become a digital native?

Leading U.S. Retailer, a 40-year-old specialty retailer operating 2,200+ stores, 3 million customers and 250+ legacy applications, faced growing pressure from digital-born competitors and poor delivery accuracy that harmed customer experience. The retailer engaged Atos (through Atos Syntel) to modernize its technology stack, using cloud adoption with Pivotal Cloud Foundry and Atos Syntel’s MIII (Manage Migrate Modernize) services to reduce technical debt and accelerate digital capabilities.

Atos implemented a combined cloud, app and infrastructure modernization program—migrating 100+ legacy apps to Pivotal, digitizing the supply chain, building an iPad mobile sales app and using distributed Agile teams and MIII to drive the work. The transformation delivered measurable impact: 50% reduction in maintenance costs (~$22.8M saved annually), 30% faster time to market, a 5% increase in top-line revenue and 75% faster quote generation for field reps; Atos continues to provide ongoing support and enhancements.