Case Study: eAssist Dental Solutions achieves always-on inbound revenue growth with Atonom

eAssist Dental Solutions generates $4.37 in closed revenue per dollar with Atonom

eAssist Dental Solutions, a leading provider of outsourced dental billing and revenue cycle management, faced a challenge in its inbound sales operation. Prospective customers expected immediate answers, but providing continuous coverage required additional sales headcount, and high-intent buyers often waited minutes or hours for a response. eAssist partnered with Atonom to determine if an AI solution could manage this demand without adding another sales development representative.

Atonom deployed Emma, an AI Cloud Employee, to manage inbound engagement across website chat, email, and phone 24/7. Emma qualifies prospects, books meetings, and routes non-sales inquiries. The solution generated a 4.4x return on investment, producing $4.37 in closed revenue for every dollar invested. It also provided continuous coverage at a 55% lower cost than adding another SDR and reduced lead response time to under two minutes.

eAssist Dental Solutions