Case Study: Onfido reinvents background checks and accelerates development with Atlassian Bitbucket

Onfido uses JIRA to reinvent background-checking industry

Onfido, a London-based startup reinventing background checks, needed a project-management solution that fit its agile workflow. Existing tools were too simplistic or inadequate, creating operational friction as the company scaled and handled more complex hiring verification work.

Onfido adopted Atlassian Jira for planning and Bitbucket for Git hosting and code reviews. Bitbucket reduced status overhead and improved code collaboration, while Jira let the team rebuild internal systems in a four-week sprint, speed up backend fixes, and use automated reports to spot bottlenecks, improve sprint planning, and produce more accurate forecasts—results that have driven wider adoption of Jira across the company.

Onfido

Eamon Jubbawy

Co-Founder